SCHEDULICITY PAYMENT

So you can accept payment right through your favorite scheduler.

SCHEDULICITY PAYMENT

Your favorite scheduler and the ability to collect payment are all in one!
Require pre-payment, partial deposits, or simply collect payment after for appointments, classes and workshops!

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You can now accept payment for a service, class or workshop with the payment add-on! Collect payment at the end of a service, class or workshop, or require full pre-payment or partial deposit on any service.  And the best part of the whole deal — you can tailor each payment to include things like:

  • Additional Misc Items (such as charging for a product)
  • Discounts
  • Taxes
  • Gratuity

When you’re done with your transaction, you can either print or email a receipt. And you can browse your payment history at any time!

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Receipt

HOW TO GET SCHEDULICITY PAYMENT

Get the payment feature added to your account in just a few simple steps!

Step1
Step 1.

In your account, navigate to the settings page (the cog icon on the left-hand navigation) and click into the “Subscription” page. 

Step2
Step 2.

In this page, under Add-ons, click the blue “manage” button. In the Payment box, click the option to “add”. Then, be sure to click “save”.

Step3
Step 3.

Now go check it out! Go into an appointment on your calendar and you’ll see the button that says “payment”.

PAYMENT ON YOUR MOBILE APP

We’re not just giving you the payment feature on the website, it’s now built right into your app! 

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How to get it:

First off, make sure you have the app. Download it on the App Store, here.

Second, make sure you’ve added payment to your account using the steps above.

Third, open your app, go into the appointment you want to charge, find the Payment button on the bottom, and follow the steps. Voila!

WHAT DOES IT COST

The payment add-on is only $5/month for single providers and $10/month for multiple providers. *Keep in mind, as Payment is powered through Stripe, one of the leaders in the payment processing world, their incredible rates include 2.9% + $0.30 per transaction with any card.

Because our payment feature is totally optional, you can continue using your current method of collecting payment, and add our payment feature at anytime.

If you have the Hold with Credit Card feature enabled, not to worry, that will still remain free as payment is specifically for checking out your clients!

FAQs

Who is Stripe?

We have partnered with Stripe, a secure and PCI compliant payment processor, giving you the ability to accept payment from your clients through Schedulicity.

I already have Stripe enabled; is that all I need?

All you need is your Stripe account to take advantage of the payment add-on. The charges processed via your Stripe account will continue to transfer to your bank account on a 2-day rolling basis.

Please note that using Stripe for the “hold with credit card” feature is separate from the new payment feature. “Hold with credit card” is still free, and to access the separate payment feature, you will need to follow the steps listed above to activate the add-on. Both are simply powered through your Stripe account!

How much does it cost?

The payment add-on is only $5/month for single providers and $10/month for multiple providers. *Keep in mind, as Payment is powered through Stripe, one of the leaders in the payment processing world, their incredible rates include 2.9% + $0.30 per transaction with any card.

Because our payment feature is totally optional, you can continue using your current method of collecting payment, and add our payment feature at anytime.

If you have the Hold with Credit Card feature enabled, not to worry, that will still remain free as payment is specifically for checking out your clients!

How do I get payment on my account?

Enabling payment is easy. Simply navigate to Settings-Subscription within your Schedulicity account. Under Add-Ons, select the manage button in the upper right-hand corner. Select add then save. You will receive a confirmation prompt in which you can choose save and that’s it. Also be sure to enable Stripe under Settings-Payment to take full advantage of what payment has to offer.

How do I charge a card on file?

If your client has a card on file you will be able to charge it through Payment. When viewing the desired appointment, select the Payment button. From the payment popup, you will notice a ‘use card on file’ button. Once you have reviewed and edited the ticket simply click the ‘use card on file’ button. Then you have the option to add gratuity and charge the card on file. Want to know what card is on file? Don’t worry, we will be adding that information including the card type and last four digits before you know it!

Can I add extra line items to a charge, such as tax, a product add-on, a discount or gratuity?

What is so great about the first iteration of payment is that you get to do more than just charge the client for their service. You have the ability to add extra line items to the ticket to charge for additional services, product add-ons, or more. You can also include a discount on the ticket by choosing a predefined discount ranging from 5% to 30% or entering a custom discount. And it doesn’t stop there, you can add a tax percentage to the charge if needed and include gratuity. You are able to select a predefined amount of 15%, 20%, or 25% or enter a custom gratuity.

What do I do if I need to customize my price for a service or class?

Through Payment you have the ability to change the price of a service or class before you charge your customer. After selecting the Payment button, you will see that the default price of the service or class is listed. To change the price simply click the pencil icon and enter the desired amount. You can then continue through the payment workflow and charge your customer. When you do change the price of the service or class please be aware that it is a one-time charge and does not affect the appointment or the price associated with the appointment.

If my client paid for the appointment, can I still add charges later?

You are able to add charges even after a client has paid for their appointment because you can change the price of a service or class and add additional line items to a charge. Select Payment for the needed appointment, then adjust the default service or class price as needed by clicking the pencil icon. If needed you can add additional line items with a description and price to the ticket. Your customer will then be charged for the amount you specified.

Can I get a receipt for an appointment?

An awesome feature of Payments is the ability to print or email a receipt to your customer. After completing the charge you have the option to print a receipt or email a receipt. If you choose to email a receipt you can use the client’s email address on file or enter a different one. Email receipts will be sent to the customer’s email address via Stripe.

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