What Should Your Appointment Scheduling App Have?
By Jaime Viera
If you’re still doing everything manually, you’re not using your time efficiently.
Whether you’re a massage therapist, hair stylist, or a chiropractic, you’re juggling both your client appointments and business management all at once. An appointment scheduling app will allow you to focus on what is really important – your services to your clients.
Here are a few questions to guide you on choosing an appointment scheduling app that works best for your staff and your clients.
Is the online scheduling app easy to use?
There is nothing worse than moving your entire year’s worth of appointments over in addition to getting your clients imported, only to find out that you cannot add your next day off. Or better yet, you can’t get a hold of anyone to help.
Make sure you find an online scheduling software that is intuitive and user friendly.
You will be using the dashboard daily, so it should be easy to navigate. Check to see if the software has a trial period prior to making any commitments – so that you can find out all the kinks!
Does the scheduler have an Online Marketplace?
It should! Some scheduling apps have a client-side booking app where new, local clients can book an appointment themselves. If you have a website and it’s not gaining traction, your Marketplace business listing will bring you more visibility to your services.
Wouldn’t it be great if your small business got noticed while someone booked an appointment with a nearby massage therapist?
(With 100K appointments booked daily using Schedulicity, clients can find and schedule an appointment in multiple industries.)
Can the software grow with my business?
As your business grows, make sure the scheduling software can handle it.
Be sure the scheduling app you choose can easily add and remove staff, manage multiple locations, and update hours and services offered, if needed. You don’t want to have to change scheduling apps, especially at a time when your business is booming. Most software can handle these changes, but you’ll want to know beforehand to avoid being blindsided when the time comes.
Is the business setup process easy and is support available?
You’ve already done all your research to make sure the software is compatible to your business, so now it’s time to start scheduling appointments!
How long will the setup process take?
Are you able to import or input your information manually?
Is it compatible with the phone or computer you will be using?
These are questions that should be answered to make the transition much easier and seamless. And most importantly, find out what type of customer support the scheduling app has available. There may be technical road blocks, so make sure the scheduling app you go with offers help whenever you need!
How much is an appointment scheduling app?
Of course, there’s always the question of cost.
Make sure you find an appointment scheduling solution that will work for you – and fits your budget. Many schedulers will have different pricing levels, so be sure to consider your budget in getting the features you actually need. Remember, the investment you put in an appointment scheduling app will save you time and money. No more fiddling with manual work!
An ideal appointment scheduling app will be easy-to-use, comprehensive, scalable, and cost-effective. Take all of these factors into account – so you can avoid having the hassle to switch apps when growing your business.